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Yes. All five Evera shampoos are cleansed with sodium coco-sulfate, a gentle, coconut-derived cleanser that is a sulphate. It is blended with the milder cocamidopropyl betaine and decyl glucoside. We say so plainly because it is on the label. If you want to avoid sulphates completely, our shampoos are not the right choice, but our conditioner, masks, Liquid Gloss and Styling Nectar contain none.

That depends on your hair and scalp. It is a common shampoo cleanser, made from coconut, and it removes oil and product build-up well. Like any sulphate cleanser, it can feel drying or irritating for some people, especially on very dry hair or a sensitive scalp. We soften the wash by blending it with cocamidopropyl betaine and decyl glucoside, and richer Moisturising Shampoo No.2 is the better pick for dry hair. If you know you react to sulphates, choose a different product.

The five shampoos (Frequent Use No.1, Moisturising No.2 and Supherbal No.3, No.4 and No.5) contain sodium coco-sulfate. Frequent Use Conditioner No.1, every mask, Liquid Gloss Treatment No.0 and Styling Nectar No.11 do not contain any sulphates; we checked their full ingredient lists. Each product page shows the complete list, including Mousse No.10.

Yes. No Evera product contains parabens. Every product page lists the full ingredients, so you can check for yourself.

Only one. Mousse No.10 contains amodimethicone, a conditioning silicone that smooths the hair and helps tangles release. Our shampoos, conditioner, masks, Liquid Gloss and Styling Nectar are silicone-free. If you avoid silicones, use Styling Nectar No.11 as your leave-in instead of the mousse.

Yes. Evera products are vegan and have never been tested on animals.

Every Evera product contains fragrance (parfum), and some also contain essential oils, so none is fragrance-free. Liquid Gloss Treatment No.0 contains hydrolysed soy and wheat proteins, and Mousse No.10 contains soy and wheat derivatives, so avoid them if you are allergic to either. Fragrance allergens are listed on each product page. If a product has irritated you before, check the list first.

Evera products are made in Italy. They were developed by Gennaro Dell'Aquila at GA Salons, based on years of working with clients and their hair.

Yes. Evera is used every day in the four London salons of GA Salons, which Gennaro Dell'Aquila founded.

For fine, normal or oily-root hair that you wash often, choose Frequent Use Shampoo No.1. For dry, frizzy or curly hair, choose the richer Moisturising Shampoo No.2. Coloured hair has its own shampoos: Supherbal No.3 for red and copper tones, No.4 for blonde, highlighted and bleached hair, and No.5 for dark brown and black. Each has a matching mask. The hair quiz can point you to a routine.

It depends on the shampoo. Frequent Use Shampoo No.1 is made for frequent washing, around four to seven times a week. Moisturising Shampoo No.2 is richer, so use it two to four times a week. Supherbal Shampoo No.4 works two or three times a week, or alternating with No.1. Masks are a weekly treatment, and Liquid Gloss Treatment No.0 is used once or twice a week.

No shampoo can stop colour fading completely, and we do not claim ours does. Supherbal Shampoo No.3 (red and copper), No.4 (blonde) and No.5 (dark) are colour-care shampoos made to look after the tone you already have. They do not deposit colour, and No.4 is not a purple toner. They do contain sodium coco-sulfate. To help colour last, wash less often, rinse with lukewarm water and use the matching mask weekly.

No. Our shampoos are cosmetic, not medicated, and we do not claim to treat dandruff or any scalp condition. All five contain niacinamide (vitamin B3), a skin-conditioning ingredient, and Supherbal Shampoo No.4 includes calendula, but these are not treatments. If you have persistent flaking, itching or redness, speak to your GP or pharmacist.

Start with a shampoo, then use conditioner after most washes. Once a week, swap the conditioner for a mask (follow the leave-on time on its product page), or use Liquid Gloss Treatment No.0 for five minutes, after which you do not need conditioner. Leave-in products such as Styling Nectar No.11 or Mousse No.10 go on afterwards.

Shampoos, Frequent Use Conditioner No.1 and Styling Nectar No.11 are 250 ml, masks are 180 ml and Liquid Gloss Treatment No.0 is 125 ml. How long a bottle lasts depends on your hair and how often you wash, so this is only an estimate. General guidance is about 10 ml of shampoo (two teaspoons) per wash, so a 250 ml bottle gives about 25 washes. That is roughly 3 to 4 weeks at seven washes a week, 6 weeks at four a week, and 12 weeks at two a week. Short hair needs less, long or thick hair more. Masks and Liquid Gloss are used once or twice a week, so they last longer.

No, you can check out as a guest. An account lets you see your past orders in one place. Sign in with the email address you used at checkout.

Check your spam or promotions folder. If it is not there, email [email protected] with your name and the email address you used at checkout.

Email [email protected] as soon as you can, with your order number. If your order has not been dispatched yet, we will do our best to change the address or cancel it. If it has already shipped, contact us anyway and we will see what is possible. Unopened products can still be returned within 30 days of delivery.

Once your order ships, we email you a confirmation with tracking information, and you can use the link in that email at any time. If no tracking information has arrived within 3 business days, email [email protected] and we will resend it.

Payments are handled by Shopify's secure checkout, whose payment gateways follow the PCI-DSS standards set by the PCI Security Standards Council, a joint effort of Visa, Mastercard, American Express and Discover. You can read more on Shopify's security page.

Major credit and debit cards, including Visa, Mastercard and American Express, plus PayPal, Apple Pay, Google Pay and Shop Pay. The options shown at checkout depend on your device and country.

EVERA10 gives 10% off your first order, and it works on a single item. Enter it in the discount code box at checkout.

ROUTINE10 gives 10% off when you have two or more items in your cart, for example a shampoo and its matching mask. Enter it in the discount code box at checkout.

The Daily Duo N1 is Frequent Use Shampoo No.1 and Frequent Use Conditioner No.1, 250 ml each, for £63 instead of £70, a saving of £7. The saving is built into the price, so there is no code to enter.

Orders are dispatched from our UK warehouse within 1 to 3 working days, and you receive tracking information by email once your order ships. Standard UK delivery takes 5 to 7 business days. Delivery to Europe usually takes 2 to 11 working days after dispatch.

Delivery within the UK is free on every order, with no minimum spend. For Europe (EU and EEA) there is a flat rate of about €11, shown in your currency at checkout, and delivery is free on orders over €75. For the Middle East the flat rate is £23.99. See the full Shipping and Returns page.

Yes. We deliver to the UK, 30 countries across the EU and EEA, and the Middle East (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt and Israel). We do not currently ship to other destinations. Mousse No.10 is an aerosol, so it can only be sent within the UK.

Prices shown to EU customers include VAT. On orders up to €150, the VAT is collected at checkout through the EU's IOSS scheme, so there is nothing extra to pay on delivery. On orders over €150, the carrier may collect import VAT or duty on delivery. In the Middle East, local duties and taxes are paid by the recipient on delivery.

Carriers are sometimes delayed. If your order has not arrived within 14 business days, email [email protected] with your order number and we will investigate.

Yes. Every order comes with our 30-day returns promise: unopened, sealed products can be returned within 30 days of delivery for a full refund (you pay the return postage), and anything that arrives faulty, damaged or wrong is refunded or replaced at our cost. Read the full guarantee.

Write to [email protected] with what you bought and what your hair did, and we will help you find a better match from the range. If the product is unopened, you can also return it within 30 days of delivery.

Contact us straight away at [email protected] or on 0330 135 9494 (9AM to 6PM, Monday to Saturday), with your order number and, if you can, a photo. We will arrange a replacement or a full refund at no extra cost, including return shipping.

Email [email protected] with your order number. We will send you return instructions and a return address. Send the product back unopened, in its original sealed packaging, with postage at your cost. Once we receive it, we process your refund within 5 business days.

Yes. Unopened, sealed products can be returned within 30 days of delivery for a full refund to your original payment method. Digital gift cards are non-refundable. See our Refund policy for full details.

For hygiene reasons we cannot accept returns on opened products, unless the item arrived faulty, damaged or wrong. In that case we always refund or replace it at our cost.

You do, if you are returning an unopened product because it is not right for you. If the item arrived faulty, damaged or wrong, we cover the postage.

Yes. Tell us when you contact us that you would prefer an exchange. Exchanges depend on availability and follow the same 30-day window.

Email [email protected] or call 0330 135 9494 (9AM to 6PM, Monday to Saturday). Please include your order number if your question is about an order.

Yes. Email [email protected] with your hair type, any colour treatments and what you would like to change, and we will help you find the right products from the range.

We would love to hear from you. Email [email protected] with your business details and what you are interested in.