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We accept returns within 30 days of delivery for products that are unopened and in their original sealed packaging. Please contact us with your order number to arrange a return.

Return postage is paid by the customer.

If an item arrives faulty, damaged or wrong, we'll always refund or replace it at our cost.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Orders are dispatched from our UK warehouse within 1–3 working days. UK standard delivery takes 5–7 business days; EU delivery takes 2–11 working days.

If your order hasn't arrived within that time, please contact us and we'll look into it.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!